Before the Tour

Now you have your ticket handy? See below our helpful tips to make sure you don't miss anything for the best experience. 

Redeem your voucher

You must redeem your voucher for an OPEN LOOP Bus Pass to access the tours. Please redeem your voucher at our Guest Center at 785 8th Ave., btw. 47th & 48th St. or through our controllers located throughout NYC. Please call our Guest Center to know the locations of our friendly controllers.

On the Tour Day

Ready to go?

1. Get familiar with our bus tracking feature

Visit OPENLOOP.NYC, click on "Where is My Bus?" button. City map, bus stop locations, and locations of the nearest buses are available on this feature. You don't have to wait at the bus stop during your hop-on hop-off tour. Head out to the bus stop when you see the next bus is close by! The feature is available both from your phone and your desktop.

2. Have your Bus Pass handy

You don't have to print out your ticket. Simply scan the Bus Pass as you board the bus. Please note that the one-day Bus Pass is valid 24 hours from the first bus usage. If the ticket is first used after 4:00 pm, it's valid until midnight the next day. 

3. Dress accordingly to the weather

Please check the weather forecast before the tour. Make sure to put on extra layers to feel comfortable during the trip, especially if you are taking a Night Tour as it often gets windy in New York. In the cold season, our buses have covered tops. Complimentary rain ponchos are also available on the bus.

4. Grab the headsets

As you enter the bus, make sure to grab the complimentary headsets on the lower level before proceeding upstairs to sit.

5. Choose the narration language channel as you plug in your headsets

Now when you are ready to start the tour, sit back, relax, and enjoy an unforgettable experience with OPEN LOOP New York!

Have more questions?

Visit our FAQ page or contact us