Before the Tour

See below our helpful tips to make sure you don't miss anything for the best experience. 

Redeem your voucher

You must redeem your voucher for an OPEN LOOP Smart Card to access the tours. Please redeem your voucher at our Guest Center at 785 8th Ave., btw. 47th & 48th St. or through our supervisors located throughout NYC. Please call our Guest Center to know the locations of our friendly supervisors.

On the Tour Day

Ready to go?

1. Get familiar with our bus tracking feature

Visit OPENLOOP.NYC, click on "Where's My Bus?" button. City map, bus stop locations, and locations of the nearest buses are available on this feature. You don't have to wait at the bus stop during your hop-on hop-off tour. Head out to the bus stop when you see the next bus is close by! The feature is available both from your phone and your desktop.

2. Have your Smart Card handy

You don't have to print out your ticket. Simply scan the Smart Card as you board the bus. Please note that the one-day Smart Card is valid 24 hours from the first bus usage. If the Smart Card is purchased from the street agent after 4 pm, it's valid until midnight the next day. 

3. Dress accordingly to the weather

Please dress according to the weather to ensure a comfortable experience. In the cold season, our buses have covered tops.  windy in New York. In the cold season, our buses have covered tops. Complimentary rain ponchos are also available on the bus.

4. Grab the headsets

As you enter the bus, make sure to grab the complimentary headsets on the lower level before proceeding upstairs to sit.

5. Choose the narration language channel as you plug in your headsets

Now when you are ready to start the tour, sit back, relax, and enjoy an unforgettable experience with OPEN LOOP New York!

Have more questions?

Visit our FAQ page or contact us